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Sandbox option in Professionals Account;

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Liron Lalkin

Posted Feb 09, 2022

Hi,

I would like to test our Answer Bot in a test environment prior to publishing it.

We have a Professionals account and I remember we had the Sandbox option before. In some articles, It says only Enterprise accounts and in others - from Professional accounts and above.

Can we have access to Sandbox?

Thanks in advance,

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    Neil

    Zendesk Customer Care

    Hi Liro,

    The option to use a Sandbox is available only on Support Enterprise and Suite Enterprise. You can check here for more details https://support.zendesk.com/hc/en-us/articles/4408828617370

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