Normal Zendesk Logins For Team Members with JWT SSO

Answered

2 Comments

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Patrick, 
     
    Your agents can get around this by navigating to https://mybrand.zendesk.com/agent, the system will infer that this is an agent attempting to login and bring them to a login screen based on that permission set. This will allow them to see a "forgot my password" link.
     
    1
  • Patrick Mann

    That's perfect. Thank you!

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