Request - CC an email address without manually adding a new user

3 Comments

  • Timothy Beutler

    yes, this is super annoying!

    0
  • Alan Chan

    Not only does it require you to Add the user but it's a really dumb popup in that it doesn't copy and paste what you just typed into the email field so now you have to type it a second time. Lame!

    1
  • Alan Chan

    Oh, and it blocks out the ticket that you're working on so you can't read your ticket where the email address is listed in a previous response.

    0

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