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Change billing info on the issued invoice

Answered


Posted Feb 25, 2022

Hi,

I have just made payment for my annual subscription and got the invoice. However, I want adjust the Account Information in that invoice to my company info. How can I request Zendesk team to do that?

Email to register the agent account: feonlinemobile@fecredit.com.vn

Please reply asap and do not delete my post. I posted yesterday but now couldn't find it.


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3 comments

Hi Thuy,
 
Apologies that your previous post was removed. You can find information on adjusting the information in your invoices here: Managing invoices
 
Hope that helps1

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Hi Dave,
I already read that post many times and that instruction of changing billing address is only applied to invoices moving forward, but will not update any invoices issued before the update.
What I want is to update my invoice which was issued. Please help further!

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Mau

Zendesk Customer Care

Hi Thuy.
 
I will be creating a ticket to give you further assistance regarding this.

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