I went thru your help portals but cant seem to find what im facing so posting it here for some assistance.
We like to send mass emails to about 500 clients (per school) and those emails, while it is mass, it is a confidential email between me to that one client. And each of the email contains private details like their registered email, booking details etc. While all clients contain these same fields, the details in those fields are private.
How can i go about with this using ZenDesk or do you adv using other app in the marketplace which helps me with my situation?
Thanks in advance!
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