Add "create ticket" button in help center menu

Answered


Posted Mar 19, 2022

Hello,

Does anyone know how to add a "create a ticket" button in the top menu of the help center that adresses to the ticket form ? 

Thanks


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4

4 comments

Okay, I can't see all code and structure of your theme so try this.

<li class="submit-ticket"> <a href="ADD THE URL OR YOUR NEW TICKET PAGE" class="submit-a-request"> Create a ticket </a> </li>






e.g.
href= "XYZ.zendesk.com/hc/en-us/requests/new"

 

Thanks 

 

0


Hi Ifra,

I thank you for your comment. I'm using the "Elegant" theme and it seems to be a bit different that yours, I don't find where to insert the code:

Do you have any idea about how to do this ?

Thanks in advance,

Miguel 

 

 

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@Miguel Ontour, you have already this link, only need to add the text.

 

I'm using the default Copenhagen Theme.

Deafult Helper:

{{link 'new_request' class='submit-a-request'}}



 

 

 

After doing an update:

{{#link 'new_request' class='submit-a-request'}} Create Ticket {{/link}}


 

Thanks

Team

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Hi, Miguel. Our developers can help you to customize your help center with a big pleasure, add the button, and much more. You can visit our website and contact GrowthDot company.

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