Add "create ticket" button in help center menu

Answered
image avatar

Miguel Ontour

Posted Mar 19, 2022

Hello,

Does anyone know how to add a "create a ticket" button in the top menu of the help center that adresses to the ticket form ? 

Thanks

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4 comments

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      image avatar

      Ifra Saqlain

      Okay, I can't see all code and structure of your theme so try this.

      <li class="submit-ticket"> <a href="ADD THE URL OR YOUR NEW TICKET PAGE" class="submit-a-request"> Create a ticket </a> </li>






      e.g. 
      href= "XYZ.zendesk.com/hc/en-us/requests/new"

       

      Thanks 

       

      0

      image avatar

      Miguel Ontour

      Hi Ifra,

      I thank you for your comment. I'm using the "Elegant" theme and it seems to be a bit different that yours, I don't find where to insert the code:

      Do you have any idea about how to do this ?

      Thanks in advance,

      Miguel 

       

       

      0

      image avatar

      Ifra Saqlain

      @Miguel Ontour, you have already this link, only need to add the text.

       

      I'm using the default Copenhagen Theme.

      Deafult Helper:

      {{link 'new_request' class='submit-a-request'}}



       

       

       

      After doing an update:

      {{#link 'new_request' class='submit-a-request'}} Create Ticket {{/link}}


       

      Thanks

      Team

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      image avatar

      Growthdot

      Hi, Miguel. Our developers can help you to customize your help center with a big pleasure, add the button, and much more. You can visit our website and contact GrowthDot company.

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