Feature Request Summary:
The macro menu used to be aligned immediately to the right of the form fields and was aligned with the ticket comments. As of March 30, 2022 the macro menu is now left aligned and longer, covering the bottom portion of the form fields.
The macro menu used to be located immediately below where you were typing a reply to the customer and was easier to access. It didn't interfere by covering up any of the form fields.
Business impact of limitation or missing feature:
Fewer fields are visible at one time making more scrolling necessary. It is also less easy to access the macros now with the change in position.
Other necessary information or resources:
It appears to be a formatting error that happened during some other maintenance and changed the alignment of this field. Please fix it!
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