File Upload Glitch

Hi there,

One of our agents is experiencing a glitch when trying to attach files to tickets in Chrome on Windows.

When the agent attempts to drag and drop a file they're unable to drop files into the below boxes. In addition, they're unable to exit the upload without refreshing their browser meaning that all ticket updates are lost. Attaching a file using the attach file button works as normal.

The agent has deleted all cached files Chrome in an attempt to resolve with no change.

I haven't been able to recreate this glitch on another system.

Any help would be much appreciated.

Thanks!

File Upload Glitch

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