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Transferring Tags



Posted Jun 08, 2022

I believe there needs to be a feature which allows tags from a ticket closed by merging to show on the ticket that it has been merged with.

This would help with reporting in Explore. Due to this not being a feature I am having to create a new report just to look at one tag specifically.


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Nicole Saunders

Zendesk Community Manager

Thanks for sharing that feedback, Ben. 

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