Agent Workspace: Macro Apply Button Placement
Hi!
We want to open a feature request to change the apply macros button to the middle instead of the corner of the page. As it used to be before Agent Workspace Migration.
Thanks!
Garegin
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Hey Garegin Asatryan!
Moving the macro menu to the left side of the interface was an intentional decision on Zendesk’s end for the following reasons:- This enables us (from a design & implementation perspective) to enable agents to resize the width of their ticket fields panel so that they could see more ticket fields in view, whenever needed.
- In the near-future, this will enable us (again from a design & implementation perspective) to provide admins full layout customization of the Zendesk ticket interface.
Cheers,
JJ
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