Is it possible to hide Ticket forms by user tags or groups?
Our company has a number of different forms that different departments use, however for our department we only use a small amount of them.
Is it possible to hide the ones I don't want agents with a specific tag or group to not see them?
The only article I found was how to do it based on organisations but none of the above.
I hope this app is helpful to you.
This app allows you to hide certain ticket forms from certain groups of agents.
However, this app does not seem to support various conditions.
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