[Feedback] Attention-grabbing notifications for your unread widget messages

2 Comments

  • Christine Terrill

    Jeremy Bell Stahl

    Agree with your comments 100%!

    We find this "feature" extremely disruptive and annoying.   The Zendesk support agent told me that this message "goes away" if you've read all the chats, but that is not accurate.  I have read all the chats on our support window and it yet again popped up on each new page within Zendesk.  I am horrified to think that all of our customers are having this intrusive pop up appear on their pages.  

    At the very least, this should be an opt-in feature as opposed to forcing users to have to close the unwanted pop up. 

    2
  • Christine Terrill

    And it just popped up again.....sigh....

    1

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