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Free and open-source tool to export Zendesk macros, make changes to them, and bulk import them



Posted Jul 11, 2022

Hi everyone,

We have a free and open-source app that allows you to export all your Zendesk macros into simple text files. You don't need any scripts or knowledge about the Zendesk API.

You can then make changes to those text files (such as fine and replace) and then bulk import the configuration with a simple command.

This supports macros, triggers, views, fields, and anything in between.

You can check it out here How to export Zendesk macros and bulk import them with Salto’s free app

And here's a video as well on how to do it https://youtu.be/smiolaVsIJU


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Brett Bowser

Zendesk Community Manager

Thanks so much for sharing this with everyone Pablo. This is great!

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