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Feature to Copy Previews of Macros as an HTML text

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Garegin Asatryan

Posted Jul 11, 2022

Hi, 

We'd like to be able to copy macros and keep the HTML aspect of it. Meaning, being able to paste hyperlinked texts as well as keeping the text color without giving it a gray background. 

This would be a great implementation as there are times some different macros need to be merged to provide a response and every time can be a different combination therefore creating new macros for each of them would not be an efficient solution.

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    Amisha Sharma

    Zendesk Product Manager

    Hello Garegin Asatryan - We recently disabled retaining colors when pasting colored text in the composer. Hoping your issue is resolved now. Please do let us know if otherwise. Thanks! 

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    Vahe Khumaryan

    Thank you Amisha. What about other formatting styles like hyperlinks?

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