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Zendesk security notifications missing Zendesk subdomain

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AntonMi

Posted Jul 12, 2022

I use multiple Zendesk instances, but currently, there's no way to check, which instance sends a security notification, so I can't properly react. It should be an easy fix to add subdomain info into all kinds of system notifications. 

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      Dave Dyson

       
      Thanks for clarifying, Anton, I can see how that would be frustrating.

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      AntonMi

      Dave Dyson. 
      That's what I have also thought. But, I have checked all email headers - no sign of subdomain there. 

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      Dave Dyson

      Hi Anton,
       
      I think you should be able to see which instance sent the alert by looking at the From address on the email. 

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