disable email notifications to followers that are LIGHT AGENTS or AGENTS


  • Bill Cao

    I am looking for a way that a light agent can unfollow a ticket which is not needed to follow any more.

  • James Grant

    Completely agree to this. We are a no email company, so the team use notifications in apps and web browsers extensively. Of course some companies still need email notifcations, however an agent setting and a global setting to turn email notifications on / off would be fantastic.


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