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Need feedback on the release of a Markdown enhancement in Agent Workspace
Posted Jul 25, 2022
We heard you! We have heard several complaints on the Markdown support we currently offer in Agent Workspace. We’re bringing you one of the fixes you requested.. There have been complaints that when you copy Markdown syntax and paste into the composer, the composer does not convert the Markdown syntax, which makes it difficult to tell how the Markdown will look once sent.
With this release, we are now providing an ability to copy Markdown syntax and have it render in the composer when you paste it:
- If you copy Markdown syntax from a plain text source and paste it into the composer, you should now see it convert to HTML.
- If you paste the copied Markdown syntax into a code block, it will not convert to HTML.
- If you paste the copied Markdown syntax using Cmd + Shift + V, it will not convert to HTML.
- If you copy markdown syntax from a rich text source and paste it into the composer, it will not convert to HTML.
This update should help agents work better with Markdown syntax. For more information on formatting text with Markdown, see this article.
Let us know if you like this change and if you have feedback on how we can improve this experience. If this change doesn’t work for you, we will appreciate if you can add the source you’re copying Markdown from, along with screenshots and code snippets. Thanks!
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32 comments
Anthony Stenhouse
Amisha Sharma Thanks to you and the team for rolling this out. I've tested on our end and it appears to be working well.
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Amisha Sharma
Hello Tommy (Anatolii Binkovskyi) - Your account should have received the update by now. Are you still looking for the code of inline images?
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