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Agent Workspace Composer Resize Saving

Completed


Posted Jul 29, 2022

We would like to see the Agent Workspace composer window have the ability to save resizing.

The composer window in Agent Workspace, when expanded, does not remain the same size when you exit a ticket or open a new ticket. As a result, the window requires resizing multiple times a day depending on conversation size. The size of the window is also different depending on monitor size so for some agents, resizing is required more often than others.

 


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Amisha Sharma

Zendesk Product Manager

Hello all,

Thanks for providing feedback.

We're starting our work on this feature request: Persist the composer resize preference across all tickets. I'll be sure to update here once we release this enhancement.

Please follow this thread: https://support.zendesk.com/hc/en-us/community/posts/4408868302362-New-agent-workspace-save-reply-re-sizing

Thanks!

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