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Guide user segments list view

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Prashant

Posted Jul 29, 2022

Hi team, My client have around 24 user segments and I'm added new user segment.So how I show newly added user segment on top of list on article visible options.

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    Dane

    Zendesk Engineering

    Hi Prasanth,
     
    As it turns out, there's no feature available to sort user segments manually. In the "Visible To" section, the first two user segments will always be "Signed-in Users" and "Agents and Admins". The next user segments will be arranged alphapbetically.
     
    Hope this helps!

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    Prashant

    Thanks Dane reply.
    I my case user segments shown based on creation date! is there any solution to display newly created segment one shown top list?

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    Dane

    Zendesk Engineering

    Unfortunately, there's none.
     
    I'd recommend creating a Community post separately for that with your use case to help get more visibility and votes on the idea. Then, others can share their use cases to further drive demand for that feature. 

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