Rich HTML custom field

1 Comments

  • Ashwin Raju
    Zendesk Product Manager

    Hi. I was hoping to understand this use case a little further. Are you referring to User or Organization fields ? Or Ticket fields?

    Today, you can use the Multiline text field type in Users and Organization fields to capture text. URLs entered as part of this text will identified and be clickable.  

     

     

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