Time Tracking with Tracking Metrics
Hello,
I am trying to follow the tutorial to perform Time Tracking with Tracking Metrics (https://support.zendesk.com/hc/fr/articles/4408825230490-Application-Suivi-du-temps-les-mesures-de-suivi-du-temps-que-vous-devriez-effectuer). However, I cannot manage to create the measurements because the function for the "Update processing time (min)" does not work, regardless of the language.
Whether I try to adapt the function or change my user account to English or German, the attribute is never recognized.
https://snipboard.io/bfCjFr.jpg
https://snipboard.io/uEgVkR.jpg
Awaiting your return,
Good for you,
bertille
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Hi Bertille,
I would like to take a closer look at how you're creating the metrics from the article Time Tracking app: Metrics you need to be measuring in Explore so I can assist you further with what you're trying to achieve.
I'm going to create a ticket on your behalf and let's continue from there. Kindly lookout for an email notification. Keep safe! :)
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