Pro Active Tickets Auto Tagging for Triggers

I also can't find any trigger conditions for this type of ticket. (this is when the add+ ticket is selected in agent dashboard)
I wish to understand how many of these tickets we are created, who is creating them and what the subjects are. This starts with diffrentiating them from other channels which all tag the channel and rule-driven subject. This is not possible with pro-active tickets.

I would expect them to be available in "Channel" is/is not when used in conjunction with "Ticket is" created. I want to tag these as "Pro-Active" ticket, and in some cases (where we get tickets that would actually be best split up and worked on in multiple streams) I want to label them "split ticket"
I was going to ask agents to label this manually.
The first thing I am doing is tagging tickets by channel, so tickets created in this way make it look like I have missed a tag for channel, but I also want to have different SLAs on them and different triggers as (for example) agent notifications can be different, and user notifications could be different

Could we have this feature please?