Zendesk Jira ticketing improvement


  • Marwan Al Jeburi

    Hi Sok Khann,

    That is indeed a very inefficient way to get what you need to get done. Hopefully this feature will get added in the future. 

    As an alternative however there is a specialised integration solution that can sync any field and attachment from both sides out of the box.

    Have a look at Exalate as it would provide exactly what you are looking for + great flexibility and customisation of your integration on both sides.

    Please let me know if you need any help.


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