It would be great if we can export a search in Zendesk Support.
We need to report on specific tickets for a one time action and creating a report takes longer that exporting the search.
Creating a View to export it's not a business process i would like to implement as I don't think creating this habit and having users confuse the purpose of a View is the way to go.
This would be a quick and easy way to help users get the information they need.
Please sign in to leave a comment.