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Posted Oct 21, 2022
It would be great if we can export a search in Zendesk Support.
We need to report on specific tickets for a one time action and creating a report takes longer that exporting the search.
Creating a View to export it's not a business process i would like to implement as I don't think creating this habit and having users confuse the purpose of a View is the way to go.
This would be a quick and easy way to help users get the information they need.
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1 comment
Pedro Rodrigues
Hi Susana Fernández Guinea, although it is not possible natively, you can achieve that with the Advanced Search app.
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