Ability to use placeholders in Help Center articles
Answered
Posted Oct 21, 2022
Can I use placeholders in Help Center articles? Example: "My company is a {{help_center.name))" And can I use my custom placeholders?
0
5
Posted Oct 21, 2022
Can I use placeholders in Help Center articles? Example: "My company is a {{help_center.name))" And can I use my custom placeholders?
0
5 comments
Ifra Saqlain
Hey Vladimir Prikhodko,
you are adding the wrong type.
You should see once this: - https://support.zendesk.com/hc/en-us/community/posts/4581644213658-Dynamic-Content-in-Guide-Search-Placeholder- ,
as Viktor Osetrov shared this link.
Thanks :)
0
Viktor Osetrov
Thanks a lot for your interesting question. Unfortunately, our integrated article editor doesn't support placeholders at this moment.
The solution is only to put your placeholders directly into your own Help Center code editor. Please take a look at this workaround as a reference
- https://support.zendesk.com/hc/en-us/community/posts/4581644213658-Dynamic-Content-in-Guide-Search-Placeholder-
All the best
0
Vladimir Prikhodko
Because after saving and publishing It does not work!
0
Vladimir Prikhodko
Hi Dan. Thank you for your answer, but I mean Can I do it not in template but in Manage articles window here?
0
Dan R.
Hey Vladimir,
You can use dynamic content placeholders in your help centre, as well as Objects and Properties that are supported in the Help Centre templating, there's lots of helpers and options there.
Hope that helps!
0
Sign in to leave a comment.