Feature Request: Get Articles in review statuses via Help center API
Feature Request:
I would like to request that Zendesk add endpoints for getting articles review status ("In Progress", "Awaiting Review", ...) and loading theirs content.
Use Case:
A content in "In Progress" status is different than the one in "Published" status for the one article.
Reasoning:
Having the actual articles content is very important for Zendesk integrations like a translation connector
-
+1
not being able to get articles in review makes it risky to do any changes to the articles body via the API. Such change will overwrite previously made changes while the article was in review.
Please sign in to leave a comment.
1 Comments