Link to Pop Up Chat Widget

2 Comments

  • Gabriel Manlapig
    Zendesk Customer Care
    Hi Michael,
     
    I think the implementation may be failing due to your usage of zE.show and zE.hide on the same JS. I've seen a few workarounds using zE.show on demand and then zE.hide to call the widget out (or the close button). 
     
    Have you tested this implementation below:
     
    <a href="javascript:void(0);" id="showWidget" onclick="zE(function() {zE.show();});">Your text here</a>
     
    For reference, please see this article: 
     
    https://support.zendesk.com/hc/en-us/articles/115008467568-How-to-show-the-Web-Widget-On-Click
     
    Hope this helps, Thank you!
    0
  • Barnes & Noble Booksellers, Inc.

    I was able to get it to work with 

    javascript:zE('webWidget', open');
    0

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