The chat widget icon overlaps the macro dropdown on smaller screens such as 13" laptop, yet there are blank (unused) space in the top right corner.
Since Zendesk serves an audience with varying screen sizes, the chat widget should be:
- have a default position in an unused portion of the screen, or at least not overlap a frequently used dropdown, link, or button on the screen
- be hideable with a "recall" icon in the user dropdown (top-right of the screen on desktop/browser versus mobile app).
Please sign in to leave a comment.