ZenDesk Support - disable automatic user creation in Zendesk

image avatar

Frédéric Chofardet

Posted Jan 04, 2023

Could you please study the possibility to add a setting into the ZenDesk Admin center to disable the automated account creation for end user when he is updating  a ticket by email?
In this vencountered case, the email used for the ticket's update is different of the one of the account created by the agent.

1

0

0 comments

Date
    Newest

      Sign in to leave a comment.

      Didn't find what you're looking for?

      New post