Feature Request: Automatic Ticket Merging

3 Comments

  • Amie

    Hey Hannah, 

    Whilst there is no automatic merging ability available built into Zendesk yet, there is an app in the marketplace that can do Auto Ticket merging for you. You can check it out here:

    - Auto Merge

    Hope this helps. :)

    0
  • sorin

    Hannah, you have another option for auto-merging :)

    Merge Duplicate Tickets app

    0
  • Jahn Bronilla
    Community Moderator
    Zendesk Luminary

    We're using this Auto Merge and works perfect :) 

    0

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