Space for customers feedback on the article



  • sorin

    Vivian Piloto you can implement this by adding some html & javascript code in the article_page.hbs template of your help center theme.  

    Alternatively, the Help Center Analytics app provides this feedback snippet out of the box - no coding required. It also helps you to collect and store the feedback from customers so you can use it to improve your articles.

    More details about it here.​


  • Vivian Piloto

    sorin Oh didn't know about that thanks a lot!

    I'm gonna research more about this kind of html & javascript code possibility. Thanks again!

  • Nicole Saunders
    Zendesk Community Manager

    Thanks for jumping in and sharing those suggestions, Sorin!


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