I'm going to create a ticket for your with our support. It will be easier to assist you and understand better the situation. You can expect an email shortly!
The Chat badge may not be available, according to your plan. To customize the Chat Badge you must be on a Chat Team plan or above. Would you be able to confirm under what plan are you currently?
3 comments
Marine
I'm going to create a ticket for your with our support. It will be easier to assist you and understand better the situation.
You can expect an email shortly!
0
Edmund Lo
I do have chat access on one of the team member
Also, the chat badge is showing up on my site as well which is why i am trying to disable it
0
Marine
The Chat badge may not be available, according to your plan.
To customize the Chat Badge you must be on a Chat Team plan or above. Would you be able to confirm under what plan are you currently?
0
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