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Is it possible to keep the same host mapping for multiple brands, so there's no difference in Help Center URL for customers?
Answered
Posted Feb 15, 2023
I want my users to be able to be properly segmented based on brand, but currently I have to have 2 separate urls for each brand. Can I keep the same endpoint URL for customers while still segregating all help center content under two brands?
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1 comment
Amie Brennan
Hey Matt,
The short answer here is No. I've never seen someone be able to successfully achieve the scenario you've described here. Host mapping in Zendesk is 1:1 as far as I've seen in all my 8+ years of Zendesking.
I wish I had some better news for you.
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