Is it possible to keep the same host mapping for multiple brands, so there's no difference in Help Center URL for customers?


  • Amie (successcx)

    Hey Matt, 

    The short answer here is No. I've never seen someone be able to successfully achieve the scenario you've described here. Host mapping in Zendesk is 1:1 as far as I've seen in all my 8+ years of Zendesking. 

    I wish I had some better news for you. 


Please sign in to leave a comment.

Powered by Zendesk