Using the JIRA integration to automatically assign a customer from the organisation of a linked ticket



  • Marwan Al Jeburi

    Hi Finn Bazard Ferns,

    If I understand your question correctly you are looking for the reporter assignment here.

    However if you would like to have more control regarding who get assigned, set a default value or even create mappings to assign a user when a specific one is received. You can do all of that and much more using Exalate.

    Let me know if you need any further support.



Please sign in to leave a comment.

Powered by Zendesk