Agents Viewing Organizations


  • Vanessa Radman

    Couldn't agree more. Also there's a place in the Admin Center>Workspaces>Agent Interface where it says that Agents should be able to see the Organization page from the left side primary/main nav when I "Enable Organization list" but it's not showing up. Unless I'm misunderstanding something, having this available for selection in the Admin Center but not having it do anything is a very poor and confusing user experience. 

  • Nike Patterson

    Some agents (not light agents) can see the Organizations view and some can't. Why do you think this is?


Please sign in to leave a comment.

Powered by Zendesk