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Add "not" to Filters
Posted Mar 09, 2023
- Feature Request Summary
I would like to have the ability to exclude or use "not" when specifying what to filter, when filtering views.
- Use Case
I my case, I have a view for tickets on hold. We have certain vendors where we know those tickets will be on hold for months, while a device is out for repair. I would like to be able to exclude tickets that have tags indicating they are out for repair with those vendors. I'm sure that the ability filter by exclusion could be useful in other situations.
- Product limitation or missing feature
There is no way to specify the exclusion of a term for any of the fields in the filter for views. It seems logical 😊 that this option should be available.
- Business impact of limitation or missing feature
No serious impact on business noted at this time, but the use of filtering is limited by the absence of this feature.
- Other necessary information or resources
I have found that I can accomplish the same end by using a search string.
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2 comments
Hanna Sanford
This would also be very useful for filtering articles that have not yet been approved by anyone. This type of filter would allow us to view which articles need to be reviewed.
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Salvador Vazquez
Hi Charles Perkins,
Thank you for this feedback. We are always trying to balance out adding in more functionality with keeping the filtering capability simple and fast. This is something we will reconsider as we address new changes to filtering and work out what that right balance is. Thank you again for taking the time to provide this feedback that will surely help us drive our capabilities.
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