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Article Verification Notifications

Answered


Posted Mar 13, 2023

I currently receive an automated email regarding Help Center articles that have not been "verified" but I would like to include additional teammates/email address to this automation. Is this possible? If so, where is it controlled/managed?

Thanks.


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Ifra Saqlain

Zendesk LuminaryMost Engaged Community Member - 2022Most Engaged Community Member of The Year - 2021Community Moderator

Hi Kurt De La Rosa,

This is because you used that mail Id to create Zendesk account so you are getting this on that ID. 

Please go through this post:

https://support.zendesk.com/hc/en-us/articles/4408828628634-Setting-reminders-to-review-and-verify-articles

 

Hope it would be helpful :)

Thanks

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