How do I show the DATE in tickets when a comment is made instead of the DAY?
In Zendesk, each comment on a ticket a time the comment was made on the right side of each comment. However, if the comment was made in the past 7 days, Zendesk only shows the DAY the comment was made and not the DATE. For example, a comment made two weeks ago will show something like "Mar 02 17:49". But a comment made 6 days ago will show as "Thursday 08:47". I do not like this latter version. How do I get all comments to show like this: "Mar 02 17:49"?
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Hey Sam Graves,
Unfortunately, there is no way to display the date in full on a ticket like you're looking for in the instance when it's less than 7 days old. This is currently by design and there's no setting to allow you to change it.
This is however a great feature request though as I can see how it would add value to your workflows. :)
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