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How to merge Multiple Existing Help centers into 1 Zendesk Multibrand account
Posted Apr 07, 2023
We have a wonderful fantastic but old version of Zendesk here:
https://algofuturestrader.zendesk.com
This is an awesome help desk and we use Chat and Talk and the help desk is a life saver for all of use internal and external: https://algofuturestrader.zendesk.com/hc/en-us
We use the classic web widget on our website and the help center - its simple quick and perfect for our end users to quickly get support or find an article. We want to keep this we do not want to lose this -we do not want to have to use the new widget and lose the classic.
We also have these:
http://microtrends.zendesk.com/
http://algotradingsystems.zendesk.com/
This is a new flavour of Zendesk - it does have a help center but we dont care if we delete all and start again.
We also have this for the future to add:
http://alphawebtrader.zendesk.com/
Question
We think it would be better if we use multibrand Zendesk - but the questions is then how to get all these into 1 account.?
Should we cancel: http://algotradingsystems.zendesk.com/
then upgrade https://algofuturestrader.zendesk.com
then add these as new domain/brands
http://algotradingsystems.zendesk.com/
http://alphawebtrader.zendesk.com/\
or is there a magical way to make this happen?
for example specify a main ZD Account then have the other existing linked to it - via ZD tech support etc?
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1 comment
Pulkit Pandey
Hi Tom Leeson
The Zendesk Enterprise accounts have the ability to use Multibrand, you need to upgrade any of your existing accounts eg. http://algotradingsystems.zendesk.com/ to Enterprise.
You can also go through this https://support.zendesk.com/hc/en-us/articles/4408829476378 explaining how to set up the Multibrand.
Let me know if you need any help
Thank You
Pulkit
Team Diziana
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