Recent searches


No recent searches

Product feedback: adjustment on date format



Posted Apr 27, 2023

Hi,

Currently ZD is set to use, days of the week - as a word, when it is a recent message (< 7 days ago).

We would like to have it always showing the exact date in format that shows day,month,year,time.

That is needed, as sometimes we must take a screenshot and provide it to legal departments or keep on record as a proof.

Thank you!

 


6

4

4 comments

Yes, this is very important, but Zendesk seems never think about that the message exchange needs to be used as a legal document. 

We need exact day/month/year. We cannot wait 7 days later to get the proper date printing. 

1


+1

1


+1 on this

1


image avatar

Amisha Sharma

Zendesk Product Manager

Thanks all for providing feedback. Your use case is understandable. We will continue to monitor this thread for more comments and feedback, while we internally discuss the date format we have been using so far. Thanks!

1


Please sign in to leave a comment.

Didn't find what you're looking for?

New post