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Supervisor Conexon Connect

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Kimmie Nicas

Posted May 11, 2023

We are having issues with calls dropping, any sugguestions?

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    Official

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    Widson Reis

    Zendesk Product Manager

    Hi Kimmie Nicas,

    I'm sorry to hear that you are having problems with calls dropping. From our experience, network issues are usually the culprit for this problem. However, we have also observed that slow machines or those with low RAM can be to blame. We have a very comprehensive article about how to identify and resolve these problems here. I hope it helps.

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