Add a logic to enable triggers / automations based on the number of incidents related to a problem
Posted Jun 05, 2023
This property will be useful to use in integrations, since, it is needed to make some actions, according to when a new link is created between an incident and a problem.
Thus, the objective of this feedback is to: propose the idea of being able to activate a trigger, based on the happening of the creation of an incident ticket linked to a problem ticket.
In the end, we aim to have the number of incidents related to a problem quite clear, so that, in the future, it'll be possible to make actions when this number changes.
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Official
Bailey Whitaker-Lea
Hi Camila Grandini PM for Triggers & Automations here!
Thanks for sharing your use case. While this isn't currently on our roadmap for this year, I have captured your feedback for future prioritization. We are currently working on expanding the data available in triggers so this is definitely aligned.
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