Caller ID for Incoming Voicemails?



  • Ronie Ranoy
    Zendesk Customer Care
    Hi Lupita,

    Zendesk Talk will show the phone number of the caller that it was presented even with voicemail.

    Some customers could have caller ID blocked or withheld, and in those cases it won’t be able to have the phone number of the user but it will show whatever number was associated with the call, that it was presented.

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