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Blank Guide article showing up in Zendesk Explore report

Answered
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Sam Schneider

Posted Jul 27, 2023

When checking a report in Explore for our Guide, I see a blank row with views attributed to it. What is causing this?

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    Dave Dyson (gmail)

    Community Moderator

    I'm not sure what would be causing this, but it might be helpful in troubleshooting if you added the "Article URL" attribute to the report so that shows up as a column.

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    Zsa Trias

    Zendesk Customer Care

    Hello Sam,

    This seems related to this article: Why do I see blank spaces when reporting on articles?

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