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Hide Groups that only contain Lite users
Answered
Posted Jul 28, 2023
We have groups set up that only contain Lite users who cant be assigned tickets. These groups still appear in the assignee field when working on a ticket which is unnecessary.
Is it possible to hide these groups from the assignee list?
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1 comment
Viktor Osetrov
We can recommend Installing and using the Assignment Control app for blocking the visibility of specific users and groups as assignees.
Thanks
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