Trigger Based on Assignee User Field



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Michael

Zendesk LuminaryUser Group Leader

Posted Aug 08, 2023

I have a use case where I need to fire a trigger based on a custom field on the Assignee.

I don't see an out of box way to do this? Any ideas for a workaround with using an API Call/Webhook/etc? 

I don't mind being creative.


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