Agent Workspace & Chat Dashboard
We really love the way the Agent Workspace looks for tickets. However, we don't want to have it integrated with the Chat function (i.e. Messaging). We prefer to keep the Chat Dashboard separate from tickets, even though we'd love to continue using the Agent Workspace layout for tickets. This doesn't seem to be possible at the moment, which is something you might build as an option in the future.
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Hi Konstantin, thank you for your feedback. It has been logged for our PM team to review. We appreciate you taking the time to share your thoughts with us. For others interested in this request please upvote the post or add your comments with other use cases here. Thanks again!
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