Feature Request - Automatic redaction of attachments upon ticket Close

3 Comments

  • sorin

    Steven Granner In case you are open to consider marketplace apps, you can use the Auto-Remove Attachments app to automatically redact attachments from closed or solved tickets.

     

     

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  • Steven Granner

    Thanks, Sorin! We may look into that :) 

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  • Shawna James
    Community Product Feedback Specialist
    Thank you for your feedback Steven and Sorin for your alternative solution; this has been logged. We appreciate you taking the time to share your thoughts with us. For others interested in this request please express your interest by upvoting this or adding your comments with other use cases here. Thanks again!
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