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Customer Context Panel: Option to enable it to stay open
Posted Sep 27, 2023
We would like to have the option to enable the customer context panel to be open by default on tickets.
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Posted Sep 27, 2023
We would like to have the option to enable the customer context panel to be open by default on tickets.
1
2 comments
Shawna James
If others would like to see this functionality as well, please express your interest with an upvote or your specific use case in the comments. Thanks again!
1
Marialena Barnard
Same. Would like the option to set the customer context panel to open by default when agents open a ticket. I see the article to do this on the standard interface, but not when Agent Workspace is enabled.
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